Coinsquare incident

Login/access issues affecting some customers

Notice Resolved View vendor source →

Coinsquare experienced a notice incident on January 9, 2026, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 02:45 PM UTC
Resolved
Jan 09, 2026, 05:00 PM UTC
Duration
2h 14m
Detected by Pingoru
Jan 09, 2026, 02:45 PM UTC

Update timeline

  1. investigating Jan 09, 2026, 03:52 PM UTC

    Some customers are being automatically logged out after logging into their account. We are actively investigating and working toward a fix. In the meantime we suggest trying an alternate device/browser/OS.

  2. resolved Jan 09, 2026, 05:00 PM UTC

    This incident has been resolved.