Coinsquare incident

Issues cancelling Pro Trade orders

Resolved after 19 days 22 hours, affecting Pro Trade & Limit Orders, on May 28, 2026.

investigating May 28, 2026, 07:17 PM UTC

We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.coinsquare.com/hc/en-us/requests/new

Started
May 28, 2026, 07:17 PM UTC
Resolved
Jun 17, 2026, 05:40 PM UTC
Duration
19d 22h
Detected by Pingoru
May 28, 2026, 07:17 PM UTC

Affected components

Pro Trade & Limit Orders

Update timeline

  1. investigating May 28, 2026, 07:17 PM UTC

    We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.coinsquare.com/hc/en-us/requests/new

  2. resolved Jun 17, 2026, 05:40 PM UTC

    This incident has been resolved.

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