CoinJar incident

Incident: CoinJar App and Website Temporarily Unavailable

Critical Resolved View vendor source →

CoinJar experienced a critical incident on August 7, 2025 affecting CoinJar Website and CoinJar for iOS and Android, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 12:47 AM UTC
Resolved
Aug 07, 2025, 05:04 AM UTC
Duration
4h 17m
Detected by Pingoru
Aug 07, 2025, 12:47 AM UTC

Affected components

CoinJar WebsiteCoinJar for iOS and Android

Update timeline

  1. investigating Aug 07, 2025, 12:47 AM UTC

    We are currently experiencing an outage affecting both our website and mobile app. Users may be unable to access our services at this time. Our technical team is actively investigating the issue and working to restore normal operations as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.

  2. monitoring Aug 07, 2025, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2025, 05:04 AM UTC

    This incident has been resolved.