CoinJar incident

Delays with Identity Verification (CoinJar Australia)

Major Resolved View vendor source →

CoinJar experienced a major incident on June 23, 2026 affecting CoinJar Website and CoinJar for iOS and Android, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 07:16 AM UTC
Resolved
Jun 23, 2026, 08:29 AM UTC
Duration
1h 12m
Detected by Pingoru
Jun 23, 2026, 07:16 AM UTC

Affected components

CoinJar WebsiteCoinJar for iOS and Android

Update timeline

  1. investigating Jun 23, 2026, 07:16 AM UTC

    We've identified an issue impacting Australian customers attempting to complete identity verification. We're working to restore the service as soon as possible. Existing customers who have already been verified can continue to trade, deposit, and withdraw as normal. If you're in the process of verifying your identity or haven't started yet, we will provide updates as soon as they are available. We appreciate your patience while we work to resolve this.

  2. resolved Jun 23, 2026, 08:29 AM UTC

    This incident has been resolved.