CoinJar experienced a major incident on December 23, 2025 affecting CoinJar Exchange, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 23, 2025, 10:55 PM UTC
We are currently aware of an issue preventing customers from placing orders on CoinJar Exchange using the web interface. We can confirm trading using the CoinJar Exchange API is operational at this time. Our team is investigating this issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available.
- investigating Dec 23, 2025, 11:00 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 23, 2025, 11:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 23, 2025, 11:52 PM UTC
This incident has been resolved. Please contact [email protected] if you experience any other issues.