CoinJar experienced a major incident on September 29, 2026 affecting CoinJar for iOS and Android, lasting 3h 45m. The incident has been resolved; the full update timeline is below.
Affected components
CoinJar for iOS and Android
Update timeline
- investigating Sep 29, 2026, 02:25 AM UTC
We're aware that some customers on iOS are seeing the CoinJar app close unexpectedly when opening it or shortly afterwards. This is caused by an issue with a third-party service provider and is not related to your account or funds. Your funds and account are safe. In the meantime, you can continue to access your account and trade via the CoinJar web app at https://app.coinjar.com/ We're working with our provider on a fix and will post updates here.
- resolved Sep 29, 2026, 06:10 AM UTC
This incident has been resolved.