Resolved after 45 minutes, on May 20, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 20, 2026, 05:55 PM UTC
Some users may experience delayed sends and receives on the Hedera network. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We're working on this issue and will provide updates as soon as possible. Your funds are safe.
- identified May 20, 2026, 06:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2026, 06:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 06:40 PM UTC
This incident has been resolved.
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