Resolved after 3 hours 36 minutes, affecting Pro API v4 and WebSocket API and 1 more, on March 24, 2026.
The datacenter vendor has identified the issue and was a one time external event that has not recurred.
Affected components
Pro API v4WebSocket APIHTTP API
Update timeline
- monitoring Mar 24, 2026, 05:09 PM UTC
Our datacenter vendor has notified us that there is a potential network issue affecting their JFK1 region. Our systems and connectivity are currently functioning properly. We are monitoring the situation, and will post any data impacting updates as we have them.
- resolved Mar 24, 2026, 08:46 PM UTC
The datacenter vendor has identified the issue and was a one time external event that has not recurred.
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Amazon Web Services