Cohesity incident

Helios Reporting slowness

Notice Resolved View vendor source →

Cohesity experienced a notice incident on August 26, 2022, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 09:15 PM UTC
Resolved
Aug 26, 2022, 11:14 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 26, 2022, 09:15 PM UTC

Update timeline

  1. investigating Aug 26, 2022, 09:15 PM UTC

    We want to let our customers know that we are observing performance issues on one of the infrastructure component. We have identified the root cause and deploying necessary configuration changes to address this performance issue. We are not expecting any down time during this process. We will keep you updated on the progress.

  2. resolved Aug 26, 2022, 11:14 PM UTC

    We have made the necessary configuration changes to address the issue. All services are operating normally. We are closely monitoring the situation.