Cohesity experienced a minor incident on January 10, 2023 affecting Cohesity Cloud Services Portal, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 10, 2023, 10:43 PM UTC
We want to let our customers know that after the recent upgrade we are seeing slowness in the Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue run. We will continue to provide updates through our status page. We apologize for the inconvenience.
- identified Jan 10, 2023, 11:52 PM UTC
We have identified the issue and have applied a fix to address the issue.
- monitoring Jan 10, 2023, 11:54 PM UTC
We are currently monitoring the situation after applying the fix. Performance related metrics are returning to normal. We will continue to closely monitor the situation.
- resolved Jan 11, 2023, 12:16 AM UTC
This incident has been resolved.