Cohesity incident

Intermittent connection issues while accessing the management portal

Major Resolved View vendor source →

Cohesity experienced a major incident on February 24, 2023 affecting Cohesity Cloud Services Portal, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 02:56 PM UTC
Resolved
Feb 24, 2023, 05:16 PM UTC
Duration
2h 20m
Detected by Pingoru
Feb 24, 2023, 02:56 PM UTC

Affected components

Cohesity Cloud Services Portal

Update timeline

  1. investigating Feb 24, 2023, 02:56 PM UTC

    We experiencing issues with accessing Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue to run. We will continue to provide updates through our status page. We apologize for the inconvenience.

  2. monitoring Feb 24, 2023, 04:01 PM UTC

    The issue has been identified and fixed. We are monitoring the system.

  3. resolved Feb 24, 2023, 05:16 PM UTC

    The UI access is stable.