Cohesity experienced a minor incident on April 10, 2023 affecting Cohesity Cloud Services Portal, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 10, 2023, 12:00 PM UTC
We want to let our customers know that we are addressing an issue with Global Search, due to this issue our customers will not be able to effectively search the objects in the portal. We are aggressively working to resolve the issue. We apologize for any inconvenience.
- monitoring Apr 11, 2023, 01:15 PM UTC
We have identified the root cause of the problem and rolling out a fix. Global searches will fetch information recorded till April 9th 2023. Once we complete the fix rollout information after April 9th 2023 will also be available. We are closely monitoring the situation. We apologize for any inconvenience.
- monitoring Apr 11, 2023, 01:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 12, 2023, 05:59 AM UTC
We want to let our customers know that the Global Search is fully operational at this time. We apologize for any inconvenience caused due to this outage.