Cohesity incident

Issue with Cohesity FortKnox UI

Notice Resolved View vendor source →

Cohesity experienced a notice incident on July 20, 2023 affecting Cohesity FortKnox, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 09:22 PM UTC
Resolved
Jul 21, 2023, 01:47 AM UTC
Duration
4h 25m
Detected by Pingoru
Jul 20, 2023, 09:22 PM UTC

Affected components

Cohesity FortKnox

Update timeline

  1. investigating Jul 20, 2023, 09:22 PM UTC

    We are aware of an issue with Cohesity FortKnox service, which is resulting in an error message on the dashboard UI page. Please note that error message pop-up has no impact on any FortKnox functionality. Users can simply cancel the pop-up. We are aware of the root cause and working to resolve as soon as possible.

  2. resolved Jul 21, 2023, 01:47 AM UTC

    This incident is now resolved. As communicated earlier, there was no outage.