Cohesity incident

Intermittent Connectivity Issues to Cohesity Cloud Services

Minor Resolved View vendor source →

Cohesity experienced a minor incident on February 12, 2024 affecting Cohesity Cloud Services Portal and Data Protect delivered as a Service and 1 more component, lasting 19h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 07:09 PM UTC
Resolved
Feb 13, 2024, 02:23 PM UTC
Duration
19h 14m
Detected by Pingoru
Feb 12, 2024, 07:09 PM UTC

Affected components

Cohesity Cloud Services PortalData Protect delivered as a ServiceCohesity FortKnoxCohesity DataHawkCohesity App StoreCluster connectivitySmart Assistant

Update timeline

  1. investigating Feb 12, 2024, 07:09 PM UTC

    We want to let our customers know that we are seeing intermittent connectivity issues to the Cohesity Cloud Services. We are aggressively looking into this issue. We will keep you updated on the progress.

  2. identified Feb 12, 2024, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2024, 03:03 AM UTC

    We want to let our customers know that we have deployed a temporary fix to address the issue and closely monitoring the situation.

  4. resolved Feb 13, 2024, 02:23 PM UTC

    We have addressed the issue and have been closely monitoring the situation. At this point all of our metrics are looking good and we are closing this incident.