Cohesity incident

Cohesity Cloud Services - Reports are being delayed.

Minor Resolved View vendor source →

Cohesity experienced a minor incident on April 9, 2024 affecting Data Protect delivered as a Service, lasting 22h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 04:49 PM UTC
Resolved
Apr 10, 2024, 03:17 PM UTC
Duration
22h 28m
Detected by Pingoru
Apr 09, 2024, 04:49 PM UTC

Affected components

Data Protect delivered as a Service

Update timeline

  1. investigating Apr 09, 2024, 04:49 PM UTC

    We want to let our customers know that we are seeing some performance issues on the backend infrastructure. As a result of this performance issues, Reporting , Activity page in Cohesity Cloud Services and Global search will show stale data. We are aggressively working to resolve this issue and will update on the progress. We apologize for any inconvenience.

  2. investigating Apr 09, 2024, 06:33 PM UTC

    We have identified the root cause of the performance issue and working on a solution. We will continue to provide updates on the progress. We apologize for any inconvenience.

  3. identified Apr 09, 2024, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 10, 2024, 06:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 10, 2024, 03:17 PM UTC

    We want to let our customers know that the incident has been resolved and all reports should come out on schedules and there should be no stale data in the activity page.