Cohesity incident
Cohesity Cloud Services intermittent login issues.
Cohesity experienced a major incident on June 7, 2024 affecting Cohesity Cloud Services Portal and Data Protect delivered as a Service and 1 more component, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2024, 04:03 PM UTC
We want to let out customers know that you might be are running in to an issues while logging into the service. We are aggressively working to resolve the issue. We apologize for any inconvenience.
- investigating Jun 07, 2024, 04:22 PM UTC
We are continuing to investigate this issue.
- identified Jun 07, 2024, 04:58 PM UTC
We have identified the issue and have temporarily rolled out a work around and closely monitoring the situation. We will continue to update on the progress. We apologize for any inconvenience.
- monitoring Jun 07, 2024, 07:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 07, 2024, 11:00 PM UTC
The incident has ben solved. We can see all the metrics have turned to normal state. We really apologize for any inconvenience.