Cohesity experienced a major incident on July 10, 2024 affecting Cohesity Cloud Services Portal, lasting 5h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Cohesity Cloud Services Portal
Update timeline
- investigating Jul 10, 2024, 03:20 PM UTC
We want to let our customers know that we are seeing issues in our reporting services to deliver scheduled reports to our customers. We are aggressively working to resolve the issue. We apologize for any inconvenience and will be providing more updates to our customers as soon as possible.
- identified Jul 10, 2024, 06:26 PM UTC
We want to let our customers know that we have identified the issue and rolling out a fix.
- monitoring Jul 10, 2024, 08:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 10, 2024, 08:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 10, 2024, 09:13 PM UTC
This incident has been resolved.