Cohesity experienced a major incident on July 19, 2024 affecting Data Protect delivered as a Service, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 01:14 AM UTC
We want to let our customer know that we are seeing an outage with one of our cloud vendors in the Central-US region. As a result of this the customers running their backups in the Azure Data plane are being impacted. We are closely working with the cloud vendor to understand the impact and progress on addressing the issue. We apologize for any inconvenience.
- resolved Jul 19, 2024, 05:41 AM UTC
We want to let our customers know that the outage in Central-US region has been resolved by the Cloud vendor. Cohesity Cloud services have been operational since 7:30PM Pacific time. Cohesity cloud team continues to monitor the services, all backups and restores are functioning as normal. Please contact Cohesity Support in case you experience any issues.