Cohesity experienced a major incident on December 2, 2024 affecting Cohesity Cloud Services Portal and Data Protect delivered as a Service and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Cohesity Cloud Services PortalData Protect delivered as a ServiceCohesity FortKnoxCohesity DataHawkCohesity App Store
Update timeline
- investigating Dec 02, 2024, 10:25 PM UTC
We want to let our customers know that we are observing connectivity issues to CCS landing page and APIs as part of the scheduled rollout. We are aggressively looking into this issue and will post updates on the progress. We apologize for any inconvenience.
- monitoring Dec 02, 2024, 10:34 PM UTC
We have identified the issue and have pushed the relevant fixes to address the issues.
- resolved Dec 02, 2024, 10:44 PM UTC
This incident has been resolved.