Cognito incident

Degraded performance on identity search retrieval

Resolved after 1 hour 10 minutes, on December 7, 2016.

resolved Dec 07, 2016, 11:21 PM UTC

Response times have remained stable. We will continue to monitor for regression, but all systems operational.

Started
Dec 07, 2016, 10:11 PM UTC
Resolved
Dec 07, 2016, 11:21 PM UTC
Duration
1h 10m
Detected by Pingoru
Dec 07, 2016, 10:11 PM UTC

Update timeline

  1. identified Dec 07, 2016, 10:11 PM UTC

    A small percentage of requests are responding more slowly than usual because of an upstream networking issue. We are awaiting a resolution from our hosting provider.

  2. monitoring Dec 07, 2016, 10:56 PM UTC

    Heroku has confirmed that they have found the issue and they are rolling back the changes that caused the problem now.

  3. resolved Dec 07, 2016, 11:21 PM UTC

    Response times have remained stable. We will continue to monitor for regression, but all systems operational.

Your product runs on more than Cognito

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →