Coffee Meets Bagel incident

Elevated API Errors

Resolved after 6 hours 23 minutes, affecting CMB WW Application, on May 25, 2022.

resolved May 26, 2022, 12:38 AM UTC

We've fixed up our systems at this point. The incident is over and we are fully back online.

Started
May 25, 2022, 06:15 PM UTC
Resolved
May 26, 2022, 12:38 AM UTC
Duration
6h 23m
Detected by Pingoru
May 25, 2022, 06:15 PM UTC

Affected components

CMB WW Application

Update timeline

  1. investigating May 25, 2022, 06:47 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified May 25, 2022, 08:02 PM UTC

    We have identified the issue, and are working to recover. It will be a few more hours before we can bring our system back up. Thank you for your patience.

  3. identified May 25, 2022, 08:27 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 26, 2022, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 26, 2022, 12:38 AM UTC

    We've fixed up our systems at this point. The incident is over and we are fully back online.

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