Codex incident

Token balances delayed on BNB

Minor Resolved View vendor source →

Codex experienced a minor incident on September 10, 2026 affecting BNB, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 09:06 AM UTC
Resolved
Sep 10, 2026, 02:24 PM UTC
Duration
5h 17m
Detected by Pingoru
Sep 10, 2026, 09:06 AM UTC

Affected components

BNB

Update timeline

  1. investigating Sep 10, 2026, 09:06 AM UTC

    Status: Investigating We're experiencing latency with BNB token balances processing. Affected components BNB (Degraded performance)

  2. identified Sep 10, 2026, 09:16 AM UTC

    Status: Identified Wallet balances and holder counts are lagging. We are working on a fix. Affected components BNB (Degraded performance)

  3. identified Sep 10, 2026, 10:40 AM UTC

    Status: Identified Wallet balances and holders delayed for BNB. We are continuing to work on a remedy. Affected components BNB (Degraded performance)

  4. monitoring Sep 10, 2026, 11:58 AM UTC

    Status: Monitoring We've released some changes to help catch up. We are monitoring and will update as needed. Affected components BNB (Degraded performance)

  5. monitoring Sep 10, 2026, 12:59 PM UTC

    Status: Monitoring The released fix is working as intended. We are processing the backlog of data. Will continue to monitor and update when resolved. Affected components BNB (Degraded performance)

  6. resolved Sep 10, 2026, 02:24 PM UTC

    Status: Resolved BNB wallet balances and holder counts are now up-to-date. Affected components BNB (Operational)