Coda incident

Investigating user reports of being unable to access docs

Resolved after 2 hours 52 minutes, on May 16, 2023.

resolved May 16, 2023, 11:54 PM UTC

A fix has been deployed for the issue that was impacting Brave browsers. Brave browser users should now be able to edit docs as before. The issue is now resolved.

Started
May 16, 2023, 09:02 PM UTC
Resolved
May 16, 2023, 11:54 PM UTC
Duration
2h 52m
Detected by Pingoru
May 16, 2023, 09:02 PM UTC

Update timeline

  1. investigating May 16, 2023, 09:02 PM UTC

    We are currently investigating intermittent user reports of being unable to access docs.

  2. identified May 16, 2023, 10:16 PM UTC

    We have identified the cause for users becoming readonly on docs to be limited to the Brave browser. We're currently working on a fix to fix this problem across Brave browsers.

  3. resolved May 16, 2023, 11:54 PM UTC

    A fix has been deployed for the issue that was impacting Brave browsers. Brave browser users should now be able to edit docs as before. The issue is now resolved.

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