Resolved after 1 hour 40 minutes, on July 14, 2020.
Problem seems to be fixed after a database reboot. We are monitoring the situation closely
Update timeline
- investigating Jul 14, 2020, 12:47 PM UTC
We are currently investigation the issue. It has impact while accessing any page that requires organization permissions to be checked
- investigating Jul 14, 2020, 12:57 PM UTC
Investigating
- identified Jul 14, 2020, 01:12 PM UTC
We identified a problem with RDS database stability. We are currently actioning the problem with promising results
- identified Jul 14, 2020, 01:13 PM UTC
Identified
- monitoring Jul 14, 2020, 01:28 PM UTC
Problem seems to be fixed after a database reboot. We are monitoring the situation closely
- resolved Jul 14, 2020, 02:28 PM UTC
Everything is back to normal
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