Codacy incident

Customers unable to access their repos

Resolved after 4 hours 7 minutes, on January 28, 2022.

monitoring Jan 28, 2022, 01:42 PM UTC

Fix for all affected repositories is being rolled out.

Started
Jan 28, 2022, 10:50 AM UTC
Resolved
Jan 28, 2022, 02:58 PM UTC
Duration
4h 7m
Detected by Pingoru
Jan 28, 2022, 10:50 AM UTC

Update timeline

  1. investigating Jan 28, 2022, 10:50 AM UTC

    Customers are presented with the message "We no longer have access to this repository. Check your SSH keys or please contact support" when accessing their repos within Codacy. We are investigating the root cause of this issue.

  2. identified Jan 28, 2022, 11:07 AM UTC

    Issue has been identified and measures to prevent spreading the problem to other repos have been put in place. We are working on a fix for repositories that have been affected.

  3. identified Jan 28, 2022, 11:32 AM UTC

    New commits to previously affected repositories will now be handled correctly. We are working on a fix to resume analysis on the remaining affected repositories.

  4. monitoring Jan 28, 2022, 01:42 PM UTC

    Fix for all affected repositories is being rolled out.

  5. resolved Jan 28, 2022, 02:58 PM UTC

    All affected repositories should be back to normal

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