Resolved after 14 hours 55 minutes, on October 10, 2024.
The performance of the analysis pipeline is back to normal. All maintenance operations have completed successfully.
Update timeline
- identified Oct 10, 2024, 03:51 PM UTC
We are experiencing degraded analysis-related platform performance. We identified the problem, which was caused by a database maintainance operation which overloaded the main analysis database.
- identified Oct 10, 2024, 05:04 PM UTC
We're actively addressing the issues with our databases and have seen positive results after implementing preventative measures.
- identified Oct 10, 2024, 05:55 PM UTC
We are currently troubleshooting the effects of the recent database maintenance operation. Additional issues have been identified and are in the process of being addressed.
- identified Oct 10, 2024, 11:12 PM UTC
We have solved all additional issues. The database is slowly recovering and should have full performance soon.
- monitoring Oct 10, 2024, 11:38 PM UTC
All systems should now be operational. We will keep monitoring to ensure the system is stable.
- resolved Oct 11, 2024, 06:46 AM UTC
The performance of the analysis pipeline is back to normal. All maintenance operations have completed successfully.
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