Codacy incident

Github users unable to log in with unverified emails

Resolved after 41 days 3 hours, on January 16, 2025.

monitoring Jan 17, 2025, 10:37 AM UTC

Github has identified an issue with how it detects emails as verified in Enterprise managed users. We have deployed a workaround that allows customers to log in. We'll continue monitoring to ensure full resolution.

Started
Jan 16, 2025, 02:52 PM UTC
Resolved
Feb 26, 2025, 06:33 PM UTC
Duration
41d 3h
Detected by Pingoru
Jan 16, 2025, 02:52 PM UTC

Update timeline

  1. identified Jan 16, 2025, 02:52 PM UTC

    We are experiencing an issue where Github users are unable to log into Codacy via SSO with unverified emails due to Github driven changes. Github Organization users should follow the related Github article (https://tinyurl.com/48f8dxfn) to resolve the situation. Github Enterprise managed users can't follow this workaround, therefore the team is working to try and resolve this right away.

  2. identified Jan 16, 2025, 02:55 PM UTC

    Identified

  3. identified Jan 16, 2025, 02:56 PM UTC

    Identified

  4. monitoring Jan 17, 2025, 10:37 AM UTC

    Github has identified an issue with how it detects emails as verified in Enterprise managed users. We have deployed a workaround that allows customers to log in. We'll continue monitoring to ensure full resolution.

  5. resolved Feb 26, 2025, 06:33 PM UTC

    Resolved

Your product runs on more than Codacy

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →