Resolved after 2 hours 42 minutes, on January 20, 2025.
System's performance and availability is now back to nominal levels. A database failure between 07:38 UTC and 09:22 UTC caused widespread degraded performance to full unavailability of our systems, resulting in failures to perform all kinds of activities (API calls, accessing the APP, Login, etc). As the system was brought up to availability, the processing of backed up work caused some delays in analysis execution and results. During the unavailability period some PRs and Commits might have failed to be detected by Codacy.
Update timeline
- investigating Jan 20, 2025, 09:23 AM UTC
We are investigating a complete service unavailability
- monitoring Jan 20, 2025, 09:29 AM UTC
Service should be back to availability although performance is not up to nominal values yet. We are monitoring as all systems resume normal functionality.
- monitoring Jan 20, 2025, 09:59 AM UTC
As systems become fully operacional backed some backed up activities are now being processed. Delays in activities like PR and Commit analysis are to be expected.
- resolved Jan 20, 2025, 12:05 PM UTC
System's performance and availability is now back to nominal levels. A database failure between 07:38 UTC and 09:22 UTC caused widespread degraded performance to full unavailability of our systems, resulting in failures to perform all kinds of activities (API calls, accessing the APP, Login, etc). As the system was brought up to availability, the processing of backed up work caused some delays in analysis execution and results. During the unavailability period some PRs and Commits might have failed to be detected by Codacy.
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