CodaBox Outage History

CodaBox is up right now

CodaBox had 44 outages in the last 2 years totaling 760h 55m of downtime — averaging 1.8 incidents per month.

There were 44 CodaBox outages since April 10, 2025 totaling 760h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.codabox.com

Notice September 12, 2025

Delay in Coda Crelan, Beobank, CPH, Bank van Breda

Detected by Pingoru
Sep 12, 2025, 06:24 AM UTC
Resolved
Sep 12, 2025, 02:42 PM UTC
Duration
8h 17m
Timeline · 4 updates
  1. investigating Sep 12, 2025, 06:24 AM UTC

    We are currently investigating this issue.

  2. identified Sep 12, 2025, 07:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2025, 08:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2025, 02:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025

Delay in CODA for Crelan

Detected by Pingoru
Sep 11, 2025, 08:14 AM UTC
Resolved
Sep 12, 2025, 06:17 AM UTC
Duration
22h 2m
Timeline · 4 updates
  1. investigating Sep 11, 2025, 08:14 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2025, 11:21 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 11, 2025, 12:43 PM UTC

    We're processing the delayed files.

  4. resolved Sep 12, 2025, 06:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 2, 2025

Delay in BNP coda delivery

Detected by Pingoru
Sep 02, 2025, 07:17 AM UTC
Resolved
Sep 02, 2025, 01:48 PM UTC
Duration
6h 30m
Timeline · 5 updates
  1. investigating Sep 02, 2025, 07:17 AM UTC

    We are currently investigating this issue.

  2. identified Sep 02, 2025, 07:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 02, 2025, 08:55 AM UTC

    CODA files are being processed. We expect delivery to be busy for the next hours.

  4. monitoring Sep 02, 2025, 09:02 AM UTC

    BNP coda delivery is ongoing. We expect to finish by 2pm.

  5. resolved Sep 02, 2025, 01:48 PM UTC

    All BNP coda is delivered.

Read the full incident report →

Notice July 28, 2025

KBC & BNP / Delay in CODA from Saturday

Detected by Pingoru
Jul 28, 2025, 07:19 AM UTC
Resolved
Jul 28, 2025, 09:30 AM UTC
Duration
2h 10m
Timeline · 5 updates
  1. investigating Jul 28, 2025, 07:19 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2025, 07:38 AM UTC

    There was an issue during the weekend with our provider for KBC & BNP. We received the files this morning and are processing them. Estimated to finish around noon.

  3. identified Jul 28, 2025, 07:39 AM UTC

    There was an issue during the weekend with our provider for KBC & BNP. We received the files this morning and are processing them. Estimated to finish around noon.

  4. monitoring Jul 28, 2025, 08:15 AM UTC

    CODA for KBC/CBC has been processed. BNP is still ongoing.

  5. resolved Jul 28, 2025, 09:30 AM UTC

    All CODA have been processed and are ready for pickup/delivery.

Read the full incident report →

Notice July 16, 2025

Delay in CODA from Argenta

Detected by Pingoru
Jul 16, 2025, 08:35 AM UTC
Resolved
Jul 16, 2025, 11:41 AM UTC
Duration
3h 5m
Timeline · 3 updates
  1. investigating Jul 16, 2025, 08:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 16, 2025, 10:03 AM UTC

    Argenta CODA delivery is ongoing

  3. resolved Jul 16, 2025, 11:41 AM UTC

    All Argenta CODA is delivered

Read the full incident report →

Notice July 15, 2025

Delay in CODA from KBC and BNP

Detected by Pingoru
Jul 15, 2025, 06:42 AM UTC
Resolved
Jul 16, 2025, 05:09 AM UTC
Duration
22h 27m
Timeline · 4 updates
  1. identified Jul 15, 2025, 06:42 AM UTC

    We did not receive CODA from BNP and KBC. The service provider is contacted.

  2. monitoring Jul 15, 2025, 07:08 AM UTC

    CODA from BNP and KBC just arrived. Processing is starting.

  3. monitoring Jul 15, 2025, 07:31 AM UTC

    CODA delivery is ongoing.

  4. resolved Jul 16, 2025, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2025

BNP credit card activation on CARO is currently instable

Detected by Pingoru
Jun 19, 2025, 09:15 AM UTC
Resolved
Jun 20, 2025, 07:32 AM UTC
Duration
22h 17m
Affected: CARO
Timeline · 4 updates
  1. investigating Jun 19, 2025, 09:15 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 19, 2025, 10:10 AM UTC

    There is an issue to activate certain BNP credit cards. We are investigating the issue

  3. investigating Jun 19, 2025, 10:49 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 20, 2025, 07:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Flowin environment unstable

Detected by Pingoru
Jun 12, 2025, 08:54 AM UTC
Resolved
Jun 12, 2025, 09:29 AM UTC
Duration
34m
Timeline · 3 updates
  1. investigating Jun 12, 2025, 08:54 AM UTC

    Flowin environment unstable

  2. investigating Jun 12, 2025, 09:10 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 12, 2025, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2025

Delay in delivery via Exact Online

Detected by Pingoru
Jun 04, 2025, 08:09 AM UTC
Resolved
Jun 04, 2025, 02:11 PM UTC
Duration
6h 2m
Affected: VOILASODAVOICI
Timeline · 3 updates
  1. monitoring Jun 04, 2025, 08:09 AM UTC

    We have started delivery via Exact Online. Files are on their way.

  2. monitoring Jun 04, 2025, 11:04 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 04, 2025, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2025

Missing CODA from BNP

Detected by Pingoru
Jun 04, 2025, 06:46 AM UTC
Resolved
Jun 07, 2025, 05:42 AM UTC
Duration
2d 22h
Timeline · 8 updates
  1. investigating Jun 04, 2025, 06:46 AM UTC

    BNP coda can't be delivered due to missing data from the bank. We are in contact with BNP to get this solved.

  2. investigating Jun 05, 2025, 07:59 AM UTC

    We are still investigating the issue together with BNP.

  3. identified Jun 05, 2025, 02:06 PM UTC

    BNP confirms they will send the missing CODA. We will keep you posted.

  4. identified Jun 06, 2025, 06:41 AM UTC

    Missing CODA still not received from BNP.

  5. identified Jun 06, 2025, 09:18 AM UTC

    We are still working together with BNP to get this incident solved.

  6. identified Jun 06, 2025, 12:23 PM UTC

    BNP identified the root cause and is working on a solution. We will keep you posted.

  7. monitoring Jun 06, 2025, 02:41 PM UTC

    Codabox received the missing CODA from BNP and is actually processing the data. As the backlog is rather extensive, delivery to the customers will take some time. We are actively monitoring the situation.

  8. resolved Jun 07, 2025, 05:42 AM UTC

    All CODA from BNP is delivered.

Read the full incident report →

Minor June 3, 2025

Missing CODA from Crelan, KBC & BNP

Detected by Pingoru
Jun 03, 2025, 06:19 AM UTC
Resolved
Jun 04, 2025, 06:30 AM UTC
Duration
1d
Timeline · 4 updates
  1. investigating Jun 03, 2025, 06:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2025, 08:52 AM UTC

    KBC and Crelan CODA are being processed. Delivery will follow. BNP is contacted as no CODA was received.

  3. monitoring Jun 03, 2025, 11:19 AM UTC

    CODA delivery for KBC & Crelan is currently ongoing

  4. resolved Jun 04, 2025, 06:30 AM UTC

    All KBC and Crelan coda was delivered

Read the full incident report →

Notice June 3, 2025

MyCodabox login currently not possible

Detected by Pingoru
Jun 03, 2025, 06:17 AM UTC
Resolved
Jun 03, 2025, 09:05 AM UTC
Duration
2h 47m
Affected: MyCodaBox
Timeline · 4 updates
  1. investigating Jun 03, 2025, 06:17 AM UTC

    We are currently investigating this issue.

  2. identified Jun 03, 2025, 08:23 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2025, 08:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2025, 09:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 22, 2025

Missing CODA from CBC

Detected by Pingoru
May 22, 2025, 01:17 PM UTC
Resolved
May 23, 2025, 06:59 AM UTC
Duration
17h 41m
Timeline · 3 updates
  1. investigating May 22, 2025, 01:17 PM UTC

    Coda files from CBC are currently missing. The issue is under investigation.

  2. monitoring May 22, 2025, 03:00 PM UTC

    CBC confirmed coda has been resend. Please wait for delivery

  3. resolved May 23, 2025, 06:59 AM UTC

    All CBC coda has been delivered

Read the full incident report →

Notice May 20, 2025

Delay in KBC/CBC CODA

Detected by Pingoru
May 20, 2025, 05:14 AM UTC
Resolved
May 20, 2025, 12:32 PM UTC
Duration
7h 18m
Timeline · 5 updates
  1. investigating May 20, 2025, 05:14 AM UTC

    We are currently investigating this issue.

  2. monitoring May 20, 2025, 08:29 AM UTC

    The KBC CODA is currently being processed by the system.

  3. monitoring May 20, 2025, 09:09 AM UTC

    KBC coda delivery is ongoing

  4. monitoring May 20, 2025, 11:09 AM UTC

    KBC coda delivery is ongoing

  5. resolved May 20, 2025, 12:32 PM UTC

    All KBC coda is delivered

Read the full incident report →

Major May 13, 2025

Delay in CODA from ING

Detected by Pingoru
May 13, 2025, 09:18 AM UTC
Resolved
May 13, 2025, 02:01 PM UTC
Duration
4h 42m
Timeline · 3 updates
  1. investigating May 13, 2025, 09:18 AM UTC

    We are missing a part of our daily CODA. We're investigating the issue.

  2. identified May 13, 2025, 11:47 AM UTC

    We are processing the missing CODA.

  3. resolved May 13, 2025, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2025

Our helpdesk is currently not reachable by telephone.

Detected by Pingoru
May 12, 2025, 08:16 AM UTC
Resolved
May 12, 2025, 10:34 AM UTC
Duration
2h 17m
Affected: Codabox HelpDesk
Timeline · 2 updates
  1. identified May 12, 2025, 08:16 AM UTC

    Our helpdesk line at +32 2 880 84 80 is currently not reachable by telephone.

  2. resolved May 12, 2025, 10:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2025

Signing with Twikey is not possible

Detected by Pingoru
May 06, 2025, 08:35 AM UTC
Resolved
May 06, 2025, 10:40 AM UTC
Duration
2h 4m
Affected: MyCodaBox
Timeline · 2 updates
  1. investigating May 06, 2025, 08:35 AM UTC

    Signing via Twikey is not working at the moment. We are in contact with Twikey to investigate.

  2. resolved May 06, 2025, 10:40 AM UTC

    Twikey solved the issue

Read the full incident report →

Notice May 6, 2025

Delay in coda from BNP

Detected by Pingoru
May 06, 2025, 05:52 AM UTC
Resolved
May 06, 2025, 12:01 PM UTC
Duration
6h 9m
Timeline · 4 updates
  1. investigating May 06, 2025, 05:52 AM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2025, 07:45 AM UTC

    We received the CODA files and started processing

  3. monitoring May 06, 2025, 09:41 AM UTC

    CODA delivery is ongoing

  4. resolved May 06, 2025, 12:01 PM UTC

    All BNP CODA is handled

Read the full incident report →

Notice April 10, 2025

CARO registrations for VISA cards temporary out of order

Detected by Pingoru
Apr 10, 2025, 07:52 AM UTC
Resolved
May 02, 2025, 09:11 AM UTC
Duration
22d 1h
Affected: CARO
Timeline · 3 updates
  1. identified Apr 10, 2025, 07:52 AM UTC

    CARO registrations for VISA cards temporary out of order. The issue is identified and we are working on a fix.

  2. monitoring Apr 14, 2025, 11:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 02, 2025, 09:11 AM UTC

    This incident has been resolved.

Read the full incident report →