Coconut Software incident
Microsoft Teams integration link creation failures
Update timeline
- resolved Apr 28, 2026, 05:57 PM UTC
On April 27, 2026, some customers using the Microsoft Teams integration experienced failures when creating or updating Teams meeting links from Coconut. A recent configuration change to the integration caused Microsoft to report missing administrator consent, which prevented new Teams links from being generated. Once identified, we reverted the change and backfilled affected appointments with valid Teams links, fully restoring service.
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