Coconut Software incident

Microsoft Teams integration link creation failures

Notice Resolved View vendor source →

Coconut Software experienced a notice incident on April 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 05:57 PM UTC
Resolved
Apr 28, 2026, 05:57 PM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 05:57 PM UTC

Update timeline

  1. resolved Apr 28, 2026, 05:57 PM UTC

    On April 27, 2026, some customers using the Microsoft Teams integration experienced failures when creating or updating Teams meeting links from Coconut. A recent configuration change to the integration caused Microsoft to report missing administrator consent, which prevented new Teams links from being generated. Once identified, we reverted the change and backfilled affected appointments with valid Teams links, fully restoring service.