Coconut Software experienced a major incident on October 22, 2025 affecting Application, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2025, 01:52 PM UTC
We are currently investigating intermittent errors affecting our application. Our team is actively working to identify and resolve the root cause. We’ll update you here as soon as we have more information.
- monitoring Oct 22, 2025, 02:18 PM UTC
A fix has been implemented. Our engineering team is currently monitoring the recent changes and we will continue to provide updates through this page.
- identified Oct 22, 2025, 03:00 PM UTC
Although a fix has been implemented, users may still experience brief service interruptions while our team continues to monitor changes. We'll provide updates here as soon as more information becomes available.
- monitoring Oct 22, 2025, 03:40 PM UTC
We're continuing to monitor the situation, but users should no longer be experiencing errors or latency.
- monitoring Oct 22, 2025, 06:23 PM UTC
A fix has been implemented and performance should continue to improve. We are actively monitoring to ensure stability.
- resolved Oct 22, 2025, 11:01 PM UTC
This incident has been resolved.