CM.com incident

onload, Halo - not responding.

Minor Resolved View vendor source →

CM.com experienced a minor incident on January 26, 2026 affecting Studio and HALO Voice and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 09:02 AM UTC
Resolved
Jan 26, 2026, 10:20 AM UTC
Duration
1h 18m
Detected by Pingoru
Jan 26, 2026, 09:02 AM UTC

Affected components

StudioHALO VoiceInferenceAnalytics API

Update timeline

  1. investigating Jan 26, 2026, 09:02 AM UTC

    We are currently investigating an issue where onload and Halo are not responding.

  2. monitoring Jan 26, 2026, 09:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 26, 2026, 10:20 AM UTC

    This incident has been resolved.