Clumio experienced a minor incident on January 9, 2026 affecting AWS RDS and AWS RDS and 1 more component, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2026, 02:17 PM UTC
We are investigating an issue where backups for the RDS resources are failing. Our team is treating this with high priority and will provide updates as more information becomes available. The impact is limited to RDS resources; backups for other data sources are functioning normally.
- identified Jan 09, 2026, 02:22 PM UTC
We have identified the issue and are actively working to implement a fix.
- identified Jan 09, 2026, 02:57 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 09, 2026, 03:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 09, 2026, 05:39 PM UTC
We are seeing recovery across the RDS backups. We will continue to update the status
- resolved Jan 09, 2026, 05:57 PM UTC
The issue was fully resolved by 16:30 UTC, and RDS backups are now functioning normally. A detailed Root Cause Analysis (RCA) will be shared through the appropriate channels once finalized.