Clumio incident

Investigating Performance degradation in RDS Backups

Resolved after 8 hours 1 minute, affecting AWS RDS / Aurora / Neptune / Document DB and AWS RDS / Aurora / Neptune / Document DB, on June 29, 2024.

monitoring Jun 29, 2024, 06:54 AM UTC

We are continuing to monitor for any further issues.

Started
Jun 29, 2024, 12:48 AM UTC
Resolved
Jun 29, 2024, 08:49 AM UTC
Duration
8h 1m
Detected by Pingoru
Jun 29, 2024, 12:48 AM UTC

Affected components

AWS RDS / Aurora / Neptune / Document DBAWS RDS / Aurora / Neptune / Document DB

Update timeline

  1. investigating Jun 29, 2024, 12:48 AM UTC

    We are currently investigating this issue.

  2. identified Jun 29, 2024, 01:50 AM UTC

    Performance degradation has been identified and we are working on resolving the issue.

  3. monitoring Jun 29, 2024, 04:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 29, 2024, 06:54 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 29, 2024, 08:49 AM UTC

    This incident has been resolved.

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