Clubhouse incident
Docs were getting stuck in a reload loop. Refreshing the doc should fix it.
Major Vendor's status page →
Resolved after 3 hours 2 minutes, affecting Web App and Shortcut Docs, on March 16, 2023.
We are continuing to monitor for any further issues.
Affected components
Web AppShortcut Docs
Update timeline
- investigating Mar 16, 2023, 01:46 PM UTC
We are seeing a small number of Documents that are stuck in a loop where they need to be constantly reloaded. We are investigating the issue.
- investigating Mar 16, 2023, 01:46 PM UTC
We are continuing to investigate this issue.
- identified Mar 16, 2023, 02:45 PM UTC
We have identified a cause and are testing a solution.
- identified Mar 16, 2023, 03:40 PM UTC
We are continuing to test the fix in our staging environment.
- monitoring Mar 16, 2023, 04:07 PM UTC
We have deployed a fix to docs stuck in a refresh state. We are monitoring the fix.
- monitoring Mar 16, 2023, 04:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 16, 2023, 04:48 PM UTC
This incident has been resolved.
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