Cloudways experienced a minor incident on July 28, 2025 affecting Linode, lasting 5d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2025, 11:30 AM UTC
We've detected a partial outage for Linode in Newark region. We are in coordination with Linode to resolve this situation ASAP. We will share additional updates as we have more information.
- identified Jul 27, 2025, 02:51 PM UTC
Linode team has identified the issue. The issue is related to heating/cooling complications in the data center due to a power outage . The power outage has been fixed and they are working to bring services back online. We will provide an update as soon as the solution is in place.A fix has been implemented and it is under observation
- monitoring Jul 28, 2025, 07:15 PM UTC
Linode have been able to correct the issues affecting all services in our Newark, NJ (us-east) data center.This included Linode Kubernetes Engine (LKE), Linode compute instances, Block and Object Storage, and additional services.They will be monitoring this closely to ensure continued stability
- resolved Aug 03, 2025, 08:10 AM UTC
This incident has been resolved.