Cloudsmith incident
Download Request Latency for Python Packages
Cloudsmith experienced a minor incident on July 16, 2026 affecting Package Downloads, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 09:04 AM UTC
Status: Investigating We are currently investigating elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages. Our engineering team is actively investigating, and we'll update the status accordingly. Affected components Package Downloads (Degraded performance)
- investigating Jul 16, 2026, 09:52 AM UTC
Status: Investigating We are continuing to investigate elevated latency for Python package downloads across the US West & EU West regions. Users may experience slow request times or timeouts when downloading packages. Our engineering team is currently undertaking several actions to return to normal operations, and we'll update the status accordingly Affected components Package Downloads (Degraded performance)
- monitoring Jul 16, 2026, 10:39 AM UTC
Status: Monitoring We have confirmed the cause of elevated latency for Python package downloads across the US West & EU West regions. The Engineering team has released a change internally and we're monitoring the service to confirm continued stability. Affected components Package Downloads (Degraded performance)
- resolved Jul 16, 2026, 11:11 AM UTC
Status: Resolved We have confirmed that our change has returned stability to the service Affected components Package Downloads (Operational)