Cloudsmith incident
Elevated API and package download latency in Europe and US East regions
Cloudsmith experienced a minor incident on July 9, 2026 affecting Package Downloads, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2026, 01:33 PM UTC
Status: Investigating We are investigating reports of degraded performance to package downloads and APIs in the Europe and US East regions. Affected components REST API (api.cloudsmith.io) (Degraded performance) Package Downloads (Degraded performance)
- identified Jul 09, 2026, 02:06 PM UTC
Status: Identified We have taken steps to mitigate the issue. We are seeing operations return to normal levels in most regions. Customers may still experience some degradation in us-west-2. Affected components REST API (api.cloudsmith.io) (Degraded performance) Package Downloads (Degraded performance)
- monitoring Jul 09, 2026, 03:14 PM UTC
Status: Monitoring Request latency has returned to normal levels across all regions, and we will continue to monitor for stability. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)
- resolved Jul 09, 2026, 05:27 PM UTC
Status: Resolved All systems are operational. Affected components REST API (api.cloudsmith.io) (Operational) Package Downloads (Operational)