Cloudsmith experienced a minor incident on June 1, 2026 affecting Audit and Client Log Exports and Datadog, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 12:03 PM UTC
Status: Investigating We are currently investigating an issue affecting some analytics and UI queries. A small percentage of requests are experiencing timeouts around 10 seconds or returning errors. Most queries are completing successfully. We're working with our partners on investigating and mitigating this issue. Affected components Audit and Client Log Exports (Degraded performance) Cloudsmith Web App (app.cloudsmith.com) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance)
- investigating Jun 01, 2026, 12:48 PM UTC
Status: Investigating We are continuing to investigate an issue affecting some analytics and UI queries. A small percentage of requests are timing out (around 10 seconds) or returning errors. We’re continuing to work with our partners to investigate and mitigate the issue. Affected components Cloudsmith Web App (app.cloudsmith.com) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance) Audit and Client Log Exports (Degraded performance)
- identified Jun 01, 2026, 01:39 PM UTC
Status: Identified We are continuing to monitor the issue affecting analytics and UI queries within the Cloudsmith web app, client log exports, and Datadog integrations. Working alongside our infrastructure partners, a root cause has been identified. Mitigation efforts are currently underway to restore full capacity. A large majority of queries continue to complete successfully. We will provide another update once the issue is fully resolved or within the next 1 hour. Affected components Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance) Audit and Client Log Exports (Degraded performance) Cloudsmith Web App (app.cloudsmith.com) (Degraded performance)
- monitoring Jun 01, 2026, 02:05 PM UTC
Status: Monitoring Working with our infrastructure partners, we've received confirmation that the issue has been resolved. We are validating across our platform, and we'll provide another update with confirmation within the next hour. Affected components Cloudsmith Web App (app.cloudsmith.com) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance) Audit and Client Log Exports (Degraded performance)
- resolved Jun 01, 2026, 02:26 PM UTC
Status: Resolved We've validated across our platform and confirmed all services are operating normally Affected components Legacy Web App (cloudsmith.io) (Operational) Datadog (Operational) Audit and Client Log Exports (Operational) Cloudsmith Web App (app.cloudsmith.com) (Operational)