Cloudsmith incident

Errors when querying analytics data

Cloudsmith is currently experiencing a major incident affecting Audit and Client Log Exports and Datadog, which began 32 min ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 12:48 PM UTC
Resolved
Ongoing
Duration
● 32m
Detected by Pingoru
Jun 01, 2026, 12:48 PM UTC

Affected components

Audit and Client Log ExportsDatadog

Update timeline

  1. investigating Jun 01, 2026, 12:03 PM UTC

    Status: Investigating We are currently investigating an issue affecting some analytics and UI queries. A small percentage of requests are experiencing timeouts around 10 seconds or returning errors. Most queries are completing successfully. We're working with our partners on investigating and mitigating this issue. Affected components Audit and Client Log Exports (Degraded performance) Cloudsmith Web App (app.cloudsmith.com) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance)

  2. investigating Jun 01, 2026, 12:48 PM UTC

    Status: Investigating We are continuing to investigate an issue affecting some analytics and UI queries. A small percentage of requests are timing out (around 10 seconds) or returning errors. We’re continuing to work with our partners to investigate and mitigate the issue. Affected components Cloudsmith Web App (app.cloudsmith.com) (Degraded performance) Legacy Web App (cloudsmith.io) (Degraded performance) Datadog (Degraded performance) Audit and Client Log Exports (Degraded performance)