Cloudsmith incident
Illegitimate network traffic causing performance degradation (EU)
Cloudsmith experienced a minor incident on May 27, 2026 affecting Security Scanning and Package Uploads and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 10:42 AM UTC
Status: Investigating We are currently experiencing elevated error rates and increased request latency. Our engineers are actively investigating the cause. Impacted services • Europe: Requests are partially impacted • Uploads: Requests are partially impacted across all regions • Docker: Downloads are partially impacted across all regions • US, Tokyo, Sydney: Downloads are not affected at this time Affected components Package Sync (Partial outage) REST API (api.cloudsmith.io) (Partial outage) Upstreams (Partial outage) Broadcasts (Partial outage) Package Downloads (Partial outage) Continuous Security (Early Access) (Partial outage) Security Scanning (Partial outage) Package Uploads (Partial outage) Legacy Web App (cloudsmith.io) (Partial outage) Enterprise Policy Manager (Early Access) (Partial outage) Cloudsmith Web App (app.cloudsmith.com) (Partial outage)
- investigating May 27, 2026, 11:44 AM UTC
Status: Investigating We are currently experiencing elevated error rates and increased request latency related to a significant increase in illegitimate network requests Impacted services • Europe: Requests are partially impacted • Uploads: Requests are partially impacted across all regions • Docker: Downloads are partially impacted across all regions • US, Tokyo, Sydney: Downloads are not affected at this time Engineers are engaged and continuing to investigate & mitigate Affected components Package Uploads (Partial outage) Cloudsmith Web App (app.cloudsmith.com) (Partial outage) REST API (api.cloudsmith.io) (Partial outage) Package Sync (Partial outage) Upstreams (Partial outage) Broadcasts (Partial outage) Legacy Web App (cloudsmith.io) (Partial outage) Package Downloads (Partial outage) Continuous Security (Early Access) (Partial outage) Security Scanning (Partial outage) Enterprise Policy Manager (Early Access) (Partial outage)
- monitoring May 27, 2026, 11:49 AM UTC
Status: Monitoring We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance. Affected components Package Uploads (Partial outage) Cloudsmith Web App (app.cloudsmith.com) (Partial outage) REST API (api.cloudsmith.io) (Partial outage) Upstreams (Partial outage) Broadcasts (Partial outage) Enterprise Policy Manager (Early Access) (Partial outage) Package Sync (Partial outage) Legacy Web App (cloudsmith.io) (Partial outage) Package Downloads (Partial outage) Continuous Security (Early Access) (Partial outage) Security Scanning (Partial outage)
- monitoring May 27, 2026, 12:30 PM UTC
Status: Monitoring We have mitigated the issue related to the significant increase in illegitimate network requests, and we're continuing to monitor service availability & performance. Impact: Region: EU Web Applications: Service Degradation API: Partial Service Degradation Uploads/Downloads: Partial Service Degradation Affected components Broadcasts (Operational) Continuous Security (Early Access) (Operational) Package Uploads (Operational) Cloudsmith Web App (app.cloudsmith.com) (Operational) Package Sync (Operational) Upstreams (Operational) Legacy Web App (cloudsmith.io) (Operational) Package Downloads (Operational) Security Scanning (Operational) Enterprise Policy Manager (Early Access) (Operational) REST API (api.cloudsmith.io) (Operational)
- resolved May 27, 2026, 01:28 PM UTC
Status: Resolved We can confirm the issue has been fully resolved. Affected components Package Uploads (Operational) Package Sync (Operational) REST API (api.cloudsmith.io) (Operational) Continuous Security (Early Access) (Operational) Enterprise Policy Manager (Early Access) (Operational) Cloudsmith Web App (app.cloudsmith.com) (Operational) Upstreams (Operational) Broadcasts (Operational) Legacy Web App (cloudsmith.io) (Operational) Package Downloads (Operational) Security Scanning (Operational)