[MTY] Network Issues

Update timeline

1. investigating Mar 16, 2026, 11:34 PM UTC

   CloudSigma would like to inform you that we are currently experiencing network connectivity issues affecting the MTY location. The issue is related to an upstream ISP connectivity problem which may lead to limited or unavailable access to the platform, including the WebApp and API (UI/MI). Our team is actively working to restore normal routing and connectivity as soon as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

2. identified Mar 17, 2026, 03:44 AM UTC

   CloudSigma would like to inform you that the issue affecting our MTY location is still ongoing. The issue has been identified as related to an upstream ISP connectivity problem, which is currently affecting access to the MTY location and the services hosted within it. As a result, access to services in this location is currently disrupted. Our team is actively working to restore normal routing and connectivity as soon as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

3. identified Mar 17, 2026, 06:53 AM UTC

   CloudSigma would like to inform you that the issue affecting our MTY location has been resolved. WebApp and API connectivity has been restored. Our Team is still investigating the matter further to ensure that no further issues occur. We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

4. monitoring Mar 17, 2026, 06:54 AM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Mar 17, 2026, 11:27 AM UTC

   CloudSigma would like to inform you that the issue affecting our Monterey location has been fully resolved. Network redundancy has been restored. We apologize for any inconvenience and appreciate your patience.