CloudShare experienced a critical incident on July 14, 2024 affecting Web Interface and Compute Provisioning - Miami and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Web InterfaceCompute Provisioning - MiamiRemote Access Services - Miami
Update timeline
- identified Jul 14, 2024, 01:45 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 14, 2024, 01:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 14, 2024, 02:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2024, 02:35 PM UTC
This incident has been resolved.