CloudShare incident

Slow provisioning and Access in Amsterdam

Major Resolved View vendor source →

CloudShare experienced a major incident on September 17, 2024 affecting Compute Provisioning - Amsterdam and Remote Access Services - Amsterdam, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 09:04 AM UTC
Resolved
Sep 17, 2024, 10:48 AM UTC
Duration
1h 44m
Detected by Pingoru
Sep 17, 2024, 09:04 AM UTC

Affected components

Compute Provisioning - AmsterdamRemote Access Services - Amsterdam

Update timeline

  1. identified Sep 17, 2024, 09:04 AM UTC

    Some users may experience high preperation times and also slow access to machines in our Amsterdam DC. We are working on a fix right now.

  2. identified Sep 17, 2024, 09:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 17, 2024, 10:48 AM UTC

    This incident has been resolved.