CloudShare incident

Slow Response Time

Major Resolved View vendor source →

CloudShare experienced a major incident on December 4, 2024 affecting Web Interface, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 09:00 AM UTC
Resolved
Dec 04, 2024, 09:32 AM UTC
Duration
32m
Detected by Pingoru
Dec 04, 2024, 09:00 AM UTC

Affected components

Web Interface

Update timeline

  1. investigating Dec 04, 2024, 09:00 AM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2024, 09:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2024, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 09:32 AM UTC

    This incident has been resolved. We had a hardware failure.