CloudShare incident

Some RDP Issues

Major Resolved View vendor source →

CloudShare experienced a major incident on December 12, 2024 affecting Remote Access Services - Miami, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 07:32 PM UTC
Resolved
Dec 12, 2024, 10:41 PM UTC
Duration
3h 9m
Detected by Pingoru
Dec 12, 2024, 07:32 PM UTC

Affected components

Remote Access Services - Miami

Update timeline

  1. investigating Dec 12, 2024, 07:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 12, 2024, 08:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 12, 2024, 08:05 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 12, 2024, 10:41 PM UTC

    This incident has been resolved.