CloudShare incident

Slow Preparation Time

Major Resolved View vendor source →

CloudShare experienced a major incident on January 22, 2025 affecting Compute Provisioning - Miami and Compute Provisioning - Amsterdam and 1 more component, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 01:59 PM UTC
Resolved
Jan 22, 2025, 08:08 PM UTC
Duration
6h 9m
Detected by Pingoru
Jan 22, 2025, 01:59 PM UTC

Affected components

Compute Provisioning - MiamiCompute Provisioning - AmsterdamCompute Provisioning - Singapore

Update timeline

  1. identified Jan 22, 2025, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Jan 22, 2025, 04:24 PM UTC

    We are currently investigating this issue.

  3. monitoring Jan 22, 2025, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2025, 08:08 PM UTC

    This incident has been resolved.