CloudShare incident

Remote Access Disconnects / Inconsistent Performance

Major Resolved View vendor source →

CloudShare experienced a major incident on August 4, 2025 affecting Remote Access Services - Amsterdam, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 06:58 PM UTC
Resolved
Aug 04, 2025, 08:48 PM UTC
Duration
1h 49m
Detected by Pingoru
Aug 04, 2025, 06:58 PM UTC

Affected components

Remote Access Services - Amsterdam

Update timeline

  1. investigating Aug 04, 2025, 06:58 PM UTC

    We are experiencing some sporadic connectivity issues with our data center in Amsterdam. You may notice disconnects from RDP or inconsistent performance. Please try connecting externally via Windows Remote Desktop. Our engineers are working to resolve the issue and we will continue to update you on our progress. We apologize for the inconvenience.

  2. resolved Aug 04, 2025, 08:48 PM UTC

    This incident has been resolved.