Cloudinary incident

Elevated Error Rates for Requests Using g_auto

Major Resolved View vendor source →

Cloudinary experienced a major incident on July 12, 2026 affecting Media Transformation API - AP, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 10:20 AM UTC
Resolved
Jul 12, 2026, 12:44 PM UTC
Duration
2h 24m
Detected by Pingoru
Jul 12, 2026, 10:20 AM UTC

Affected components

Media Transformation API - AP

Update timeline

  1. monitoring Jul 12, 2026, 10:20 AM UTC

    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

  2. resolved Jul 12, 2026, 12:44 PM UTC

    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.