Cloudinary incident

Webhook notifications are currently delayed in EU and AP regions

Minor Resolved View vendor source →

Cloudinary experienced a minor incident on May 30, 2025 affecting Upload API - EU and Upload API - AP, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 09:01 AM UTC
Resolved
May 30, 2025, 12:52 PM UTC
Duration
3h 51m
Detected by Pingoru
May 30, 2025, 09:01 AM UTC

Affected components

Upload API - EUUpload API - AP

Update timeline

  1. investigating May 30, 2025, 09:01 AM UTC

    We are currently investigating an issue related to Webhook notifications. From Yesterday 11 AM UTC, you may encounter delays in receiving notifications. Our team is actively investigating the issue to identify the root cause and implement a resolution.

  2. investigating May 30, 2025, 09:39 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 30, 2025, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 30, 2025, 12:52 PM UTC

    This incident has been resolved.