Cloudinary experienced a minor incident on March 11, 2026 affecting Flow Engine, lasting 15h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Flow Engine
Update timeline
- investigating Mar 11, 2026, 06:19 PM UTC
We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
- monitoring Mar 11, 2026, 08:36 PM UTC
We have resolved the issues and are monitoring.
- resolved Mar 12, 2026, 09:23 AM UTC
The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.